Effective Date: 27 – 12 -2024
At E.K. Catalyst Global Solutions Inc., we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, www.ekglobalsolutions.com (the “Site”), or engage with our services. By accessing or using our Site, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We collect different types of information depending on how you interact with our Site and services. This may include:
- Personal Information: When you contact us, request services, or sign up for newsletters, we may collect personal information such as your name, email address, phone number, company name, and any other details you provide.
- Usage Data: We collect information on how you access and use our Site. This may include your IP address, browser type, operating system, device information, pages visited, and time spent on the Site.
- Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to improve the functionality of the Site and enhance your user experience. Cookies allow us to recognize your device and collect information such as browsing behavior, language preferences, and login details.
2. How We Use Your Information
We may use the information we collect for various purposes, including:
- To provide and manage our services (e.g., consulting, training, workshops, and solutions).
- To respond to your inquiries, requests, and provide customer support.
- To send you newsletters, updates, or promotional content (if you have opted in).
- To improve the performance, functionality, and user experience of our Site.
- To analyze trends and user activity on our Site to understand how visitors use it and identify areas for improvement.
- To comply with legal obligations or protect our legal rights.
3. How We Share Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following situations:
- Service Providers: We may share your information with trusted third-party service providers who help us operate our Site, deliver services, or process payments (e.g., payment processors, IT support providers, etc.).
- Legal Compliance: We may disclose your information if required to do so by law or in response to valid legal requests, such as a subpoena, court order, or government inquiry.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you if your information is transferred and becomes subject to a different privacy policy.
4. Data Security
We use reasonable administrative, technical, and physical safeguards to protect the personal information we collect. While we take steps to secure your data, please note that no method of data transmission or storage is 100% secure, and we cannot guarantee the absolute security of your information.
5. Your Choices and Rights
Depending on your location and applicable law, you may have the following rights regarding your personal information:
- Access and Correction: You have the right to request access to the personal information we hold about you and to request corrections if that information is inaccurate or incomplete.
- Opt-Out of Marketing Communications: If you have subscribed to our newsletters or marketing communications, you can unsubscribe at any time by following the unsubscribe instructions in the email or contacting us directly.
- Deletion of Information: You may request that we delete your personal information, subject to certain legal or contractual obligations that require us to retain your data.
- Data Portability: You may request a copy of your personal information in a structured, commonly used, and machine-readable format.
- Restrict Processing: You may request to restrict how we process your personal information in certain circumstances.
To exercise any of these rights, please contact us at [email protected].
6. Cookies and Tracking Technologies
We use cookies and other tracking technologies to improve your experience on our Site. Cookies are small files that are stored on your device to help us understand how you interact with our Site. You can control and manage cookie preferences through your browser settings, including deleting cookies or blocking them entirely. However, please note that some features of the Site may not function properly if cookies are disabled.
7. Third-Party Links
Our Site may contain links to third-party websites or services that are not operated or controlled by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.
8. Children’s Privacy
Our Site and services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable laws. When we make updates, we will post the revised policy on this page with an updated “Effective Date.” We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:
E.K. Catalyst Global Solutions Inc.
Email: [email protected]
Phone: [Insert Contact Number]
Address:Ontario, Canada